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Our Terms And Conditions Policy

General Policies

Payment Terms:

ProDiamond Abrasives accepts Visa, Mastercard, American Express, and Discover. COD’s are done on a limited basis with established customers. Contact our customer services 888-861-5625 regarding COD orders.

Purchase orders are accepted by all Federal, State, and Municipal Agencies, and Organizations.

Terms and Conditions:

Freight Policies:

ProDiamond Abrasives, LLC will use the carrier of it’s choice unless instructed by customer to use a select carrier. Customer must provide account numbers for third party billing, should they choose their own carrier. Orders will always ship the same day. In the event that the product is not in stock ProDiamond Abrasives will immediately inform the customer.

International Shipping Policies:

Orders that are shipped to countries outside the U.S. may be subject to import taxes, customs, duties, and fees determined by the destination country. ProDiamond Abrasives’s policy in shipping to countries outside the U.S. is calculated in pre-payment wherever applicable.

Pricing Policy:

All product pricing and terms are subject to change without notice.

Returned Merchandise Policy/Warranties:

Any product that is returned to ProDiamond Abrasives must first be established through a customer service contact, and must be pre-paid. Contact your sales rep @ 888-861-5625. ProDiamond Abrasives’s return policy ensures a 30 Day Money back Guarantee, or replacement at equal value.

Privacy Policy:

All sales through ProDiamond Abrasives, LLC are confidential. ProDiamond Abrasives releases, neither sales any of it’s customer contact info to anyone, and expressly to any other vendor who distributes the same or similar products.